LOS ANGELES TIMES - Casaundra Caruso was nearly a straight-A student when she transferred from San Bernardino Valley College to UC Riverside in fall 2019. But that quickly — and disastrously — changed.
She was overwhelmed by UC Riverside’s fast-paced quarter system and flummoxed by the process of transferring her credits to Riverside. She didn’t know how to seek campus help and, as the first in her family to attend college, couldn’t ask her parents.